Loop Agency Logo
Professional HVAC technician servicing a residential furnace in a modern Canadian home
AI RECEPTIONIST FOR HVAC COMPANIES

Never Lose Another Job to a Missed Call. We Answer. We Text Back. We Book It.

Loop answers every call 24/7, texts missed callers back in seconds, and books jobs straight into your calendar — while you're on a roof, in a mechanical room, or under a furnace. Built for HVAC companies across Saskatchewan.

No missed calls Instant text-back Books into your calendar
Built in Saskatoon. Built for the Prairies.
Loop AI — Incoming Call
LIVE 24/7
CALLER
Karen T.
ISSUE
No heat
LOCATION
Saskatoon
TIME
6:42 AM
1
RINGING
Answered
2
AI CONVERSATION
Qualifying
3
JOB DETAILS CAPTURED
Captured
4
APPOINTMENT BOOKED
Booked
5
TEAM NOTIFIED
Dispatched
Booked: Today 8:00 AM — Emergency no-heat call, Saskatoon.
CAPTURE

Every call, form and enquiry enters the system.

RESPOND

Customers get a faster response.

BOOK

Move service enquiries toward appointments.

FOLLOW UP

Keep estimates and customers moving.

ONE CONNECTED CUSTOMER JOURNEY

From First Call to Completed Job — and Back Again.

HVAC service van parked outside a modern Saskatchewan home in winter
CALL
RESPOND
IDENTIFY
BOOK
CONFIRM
SERVICE
UPDATE
COMPLETE
REVIEW
RETURN

The goal isn't simply to answer more calls. The goal is to keep the customer moving through the entire service journey — from the first call to the job that brings them back again.

SALES + SERVICE OPERATIONS

Your Business Has Two Engines.

SALES ENGINE
  • Capture
  • Respond
  • Qualify
  • Estimate
  • Book
  • Follow Up
LOOP
AI + AUTOMATION
SERVICE OPERATIONS
  • Schedule
  • Confirm
  • Remind
  • Communicate
  • Notify
  • Complete
  • Review
  • Reactivate
SALES BRINGS THE CUSTOMER IN. OPERATIONS KEEPS THE JOB MOVING. LOOP CONNECTS BOTH.
MEET YOUR AI FRONT DESK

Meet Jessica — Your AI Front Desk for HVAC.

Jessica, Loop AI front desk assistant for HVAC businesses
JESSICA — ONLINE
24/7 • Loop AI
HOW JESSICA HELPS
  • Recovers missed calls instantly
  • Identifies the HVAC issue & urgency
  • Books service appointments into your calendar
  • Follows up on estimates automatically
  • Sends reminders and on-the-way updates
  • Reactivates past clients
ONE SYSTEM, WORKING AROUND THE CLOCK

See What a Connected HVAC System Can Handle.

Demonstration data — not actual customer results.

0
CALLS ANSWERED
AI Voice
0
WEB CHATS HANDLED
AI Chat
0
JOBS BOOKED
Booking AI
0
ESTIMATES FOLLOWED
Follow-Up AI
0
PAST CLIENTS REACHED
Reactivation AI
0
TASKS AUTOMATED
Ops AI
Demonstration data — not actual customer results
SALES AUTOMATION

Turn More HVAC Enquiries Into Booked Jobs.

1
CAPTURE

Every call, form and web enquiry enters the system.

2
RESPOND

Customers get an immediate response, day or night.

3
IDENTIFY

AI identifies the HVAC issue and urgency.

4
ESTIMATE

Capture the details needed for a quote or estimate.

5
BOOK

Move the enquiry toward a booked appointment.

6
FOLLOW UP

Keep estimates and opportunities moving.

MISSED CALL AUTOMATION

Missed Call? The Conversation Still Starts.

📞 Missed call from (306) 555-0188 at 6:42 AM
Hi Karen, this is Loop HVAC. Sorry we missed your call! What's going on?
No heat — furnace isn't kicking on, house is freezing.
Got it — that's a priority. I can get a tech out this morning at 8:00 AM. Should I book it?
Yes please, as soon as possible.
Booked ✓ Today 8:00 AM — No-heat emergency. You'll get a reminder shortly.

Demonstration conversation

AI VOICE ASSISTANT

Your AI Can Answer the Phone Like a Pro.

Call in progress
LIVE
CALLER

"My AC stopped working — can someone come take a look?"

JESSICA

"I can book a technician for tomorrow morning. Is the unit completely off or just blowing warm air?"

CALLER

"Just warm air."

JESSICA

"Booked ✓ Tomorrow 9:00 AM — AC diagnostic."

AI CAN HELP WITH
Common HVAC questions
Service enquiries
Issue identification
Appointment requests
Follow-up conversations
Emergency triage
ESTIMATE FOLLOW-UP

Stop Losing Jobs to Silent Estimates.

1Estimate sent
2Follow-up triggered
3Customer responds
4Booking created
5Confirmation sent
6Service scheduled

Most estimates go quiet because nobody follows up. Loop keeps every quote moving toward a decision — automatically.

SERVICE BOOKING

Let Customers Book Without the Back-and-Forth.

SERVICE REQUEST
Furnace tune-up
ADDRESS
123 Example St
AVAILABLE TIMES — TOMORROW
Booked: Tomorrow 10:30 AM — Furnace tune-up, 123 Example St.

Demonstration booking widget

SERVICE OPERATIONS

Automate the Work Around the Job.

Appointment Confirmations

Confirm bookings automatically the moment they're made.

Reminders

Reduce no-shows with timely SMS and email reminders.

Customer Updates

Keep customers informed without repeating yourself.

On-the-Way Notifications

Let customers know the tech is heading over.

Team Notifications

Notify the right technician with job details.

Review Requests

Turn completed jobs into reviews automatically.

OPERATIONS ENGINE

Every Customer Has a Journey.

1
Enquiry
2
Booked
3
Confirmed
4
Reminder
5
Service
6
Update
7
Complete
8
Review
9
Reactivate
BUILT FOR HVAC

From Emergency Repairs to Full Installations.

FURNACE REPAIR
  • No heat
  • Pilot issues
  • Diagnostics
AC INSTALLATION
  • New installs
  • Replacements
  • Sizing
MAINTENANCE PLANS
  • Annual tune-ups
  • Preventative care
  • Priority service
DUCT CLEANING
  • Residential
  • Commercial
  • Air quality
THERMOSTATS & CONTROLS
  • Smart thermostats
  • Zone controls
  • Upgrades
COMMERCIAL HVAC
  • Rooftop units
  • Mechanical systems
  • Service contracts
EMERGENCY FLOW

When the Furnace Quits at Minus 30, Someone Answers.

1
Emergency call
2
Triage
3
Dispatch / booking
4
On-the-way
5
Job complete
6
Review

Loop coordinates communication and does not perform HVAC work.

CUSTOMER REACTIVATION

Reconnect With Customers You Already Paid to Acquire.

HVAC technician following up with a homeowner about seasonal furnace maintenance
Hi Karen! It's been a year since your furnace tune-up. Due for a fall maintenance check?
Actually yes, I keep meaning to book that.
I can get you on the schedule — how's next Tuesday morning?
That works.
Booked ✓ Tuesday 10:00 AM — Furnace maintenance.

Loop does not guarantee return visits.

ONE COMMAND CENTER

See Your Whole HVAC Operation in One Place.

HVAC Command Center
DEMO DATA
0
NEW ENQUIRIES
0
MISSED CALLS
0
APPOINTMENTS
0
ESTIMATES
0
FOLLOW-UPS
0
UPCOMING JOBS
New → Qualified → Booked
Estimate sent → Follow-up → Closed
Service → Complete → Review

Demonstration dashboard — sample data only

BEFORE / WITH LOOP

From Scattered to a Connected System.

WITHOUT A CONNECTED SYSTEM
  • Missed calls
  • Manual callbacks
  • Unanswered estimates
  • Manual reminders
  • Customers waiting
  • Scattered conversations
  • Past customers forgotten
WITH LOOP
  • Lead captured
  • Immediate response
  • Job qualification
  • Estimate follow-up
  • Appointment booking
  • Automated reminders
  • Customer updates
  • Review requests
  • Customer reactivation
THE SYSTEM

Everything Your HVAC Business Needs to Keep Jobs Moving.

AI Voice
AI Chat
Missed Call Text Back
Lead Capture
Lead Qualification
Appointment Booking
Estimate Follow-Up
Reminders
On-the-Way Notifications
Team Notifications
Review Requests
Customer Reactivation
IMPLEMENTATION

From Setup to a Connected System.

1
DISCOVER

Map your lead sources, sales process, service workflow and team structure.

2
BUILD

Configure AI, workflows, forms, pipelines, calendars and notifications.

3
LAUNCH

Activate the system and start capturing, responding and booking.

4
OPTIMIZE

Monitor workflows and continuously improve them.

WHY LOOP

Built for the Way HVAC Companies Actually Work.

Built for Trades

Designed around how HVAC companies actually work.

Two Engines

Connects sales and service operations in one system.

24/7 Coverage

Never miss a call, even at 2 AM.

Saskatchewan Local

Built in Saskatoon, serving the Prairies.

One Platform

Stop stitching together ten different tools.

Real Implementation

We build the system around your business.

CHOOSE YOUR LEVEL OF INFRASTRUCTURE

Start With the System Your Business Needs.

FOUNDATION LOOP
CA$499/mo
Setup CA$499
  • AI Voice or Chat
  • Missed call text-back
  • Appointment booking
  • Basic follow-up
  • Month-to-month
MOST POPULAR
REVENUE LOOP
CA$999/mo
was CA$1,299 — SAVE CA$300
Setup CA$1,299
  • AI Voice + Chat
  • Lead qualification
  • Estimate follow-up
  • Service reminders
  • Review automation
  • Pipeline management
EMPIRE LOOP
CA$1,799+/mo
was CA$2,499+ — SAVE CA$700
Setup CA$3,000+
  • Everything in Revenue
  • Customer reactivation
  • Operations automation
  • Team notifications
  • Advanced reporting
  • Custom workflows
ALL PLANS INCLUDE:Month-to-MonthDedicated Setup & Onboarding30-Minute Strategy Call

Implementation and custom requirements may affect final pricing.

BUILT IN SASKATOON, FOR PRAIRIE TRADES

We Built Loop Right Here in Saskatoon.

We're a Saskatoon company serving HVAC pros across Saskatchewan. We know what -40° does to furnaces and how fast word travels in this province. When a homeowner calls with no heat in the dead of winter, the first shop that answers earns the job — and the reputation that comes with it. Your reputation is everything here. We help you protect it by making sure no call ever goes unanswered.

Built in Saskatoon. Built for the Prairies.
FAQ

Questions, Answered Plainly.

Loop answers for you. The caller has a real conversation with our AI, gets their issue acknowledged, and we capture the details. You get notified and the job is booked — without you climbing down off a roof or out of a mechanical room.

Stop Losing Jobs to Missed Calls.

Loop answers every call, texts back instantly, and books the job — so you can keep your hands on the work and let the system handle the phone.

Built in Saskatoon. Built for the Prairies.