Turn More Calls Into Booked Repair Jobs.
Keep Customers Moving From Enquiry to Service to Return Visit.
Loop connects your automotive sales and service operations into one intelligent system — answering enquiries, recovering missed calls, qualifying service needs, booking appointments, following up on estimates, sending reminders, keeping customers informed and bringing customers back.
Every call, form and enquiry enters the system.
Customers get a faster response.
Move service enquiries toward appointments.
Keep estimates and customers moving.
From First Call to Completed Service — and Back Again.
The goal isn't simply to answer more calls. The goal is to keep the customer moving through the entire service journey.
Your Shop Has Two Engines.
- Capture
- Respond
- Qualify
- Estimate
- Book
- Follow Up
- Schedule
- Confirm
- Remind
- Communicate
- Notify
- Complete
- Review
- Reactivate
Meet Jessica — Your AI Front Desk for Automotive repair.
While your service advisors are with customers, your techs are under the hood, or the shop is closed — Jessica captures missed calls, identifies the repair need, books appointments and keeps every estimate moving. 24/7/365.
Turn More Service Enquiries Into Booked Appointments.
Your service advisors shouldn't have to manually chase every missed call, enquiry and estimate.
CAPTURE
Phone, website, SMS, Google, referrals.
RESPOND
AI Voice, SMS, chat, email.
IDENTIFY
Vehicle, service, problem, location, urgency.
ESTIMATE
Estimate request, quote follow-up, questions.
BOOK
Appointment, calendar, confirmation.
FOLLOW UP
No-response follow-up, estimate reminders, booking prompts.
Your Shop Is Busy. The Customer Shouldn't Have to Wait.
When a call is missed, Loop automatically sends a text within seconds — starting a conversation, identifying the service need, and booking the appointment without anyone having to remember to call back.
Your Shop Can Respond Even When Your Team Is Under the Hood.
Loop's AI phone assistant can handle incoming conversations, answer common questions, qualify service needs, and help customers move toward the appropriate next step. AI support for your service team — not a replacement for it.
Don't Let Estimates Sit Unanswered.
Loop keeps estimate-related follow-up organized so your team doesn't have to manually remember every customer who still needs a response.
Make Booking the Next Step — Not Another Phone Call.
Loop can connect customer conversations to appointment scheduling so the customer doesn't have to wait for a callback simply to find the next available time.
Automate the Work Around the Repair.
APPOINTMENT CONFIRMATIONS
Keep customers informed after booking.
REMINDERS
Send appointment reminders before service.
CUSTOMER UPDATES
Keep customers informed during the service process.
PICKUP NOTIFICATIONS
Notify customers when their vehicle is ready.
TEAM NOTIFICATIONS
Keep staff aware of important customer activity.
REVIEW REQUESTS
Request feedback after completed service.
Every Customer Has a Journey.
From Routine Maintenance to Complex Repairs.
OIL CHANGES
- Maintenance enquiries
- Appointment booking
- Reminders
TIRES
- Seasonal service
- Tire enquiries
- Appointment booking
BRAKES
- Repair enquiries
- Estimate follow-up
- Booking
DIAGNOSTICS
- Diagnostic enquiries
- Service qualification
- Appointments
GENERAL REPAIR
- Repair requests
- Customer communication
- Follow-up
AUTOBODY / COLLISION
- Damage enquiries
- Estimate requests
- Follow-up
- Appointment coordination
Keep Repair Customers Informed From Estimate to Pickup.
Loop does not perform insurance assessment or determine repair costs. It helps coordinate the communication around the collision repair journey.
The Customer You Served Before Can Come Back Again.
Appropriate reactivation workflows can be configured for past customers and future service opportunities. Loop does not guarantee return visits.
See Your Shop's Customer Pipeline.
Demonstration interface — sample data shown for illustration only.
What Changes With a Connected System?
- Missed calls
- Manual callbacks
- Unanswered estimates
- Manual appointment reminders
- Customers waiting for updates
- Scattered conversations
- Past customers forgotten
- Lead captured
- Immediate response
- Service qualification
- Estimate follow-up
- Appointment booking
- Automated reminders
- Customer updates
- Review requests
- Customer reactivation
Everything Your Shop Needs to Keep the Customer Moving.
- Missed Call Recovery
- AI Voice
- Website Chat
- Lead Capture
- Lead Qualification
- Estimate Follow-Up
- Appointment Booking
- Lead Pipeline
- Appointment Reminders
- Customer Communication
- Pickup Notifications
- Team Notifications
- Review Automation
- Customer Reactivation
- Workflow Automation
- Reporting
From Setup to a Connected System.
DISCOVER
Understand your current customer journey.
BUILD
Configure the sales and service workflows.
LAUNCH
Activate the system.
OPTIMIZE
Review and improve the workflows over time.
Built for the Way Automotive Shops Actually Work.
BUILT FOR BUSY SHOPS
Your team can focus on vehicles and customers while automation handles repetitive communication.
FASTER RESPONSE
Help customers get a response without relying entirely on manual callbacks.
CONSISTENT FOLLOW-UP
Keep enquiries and estimates moving.
CUSTOMER COMMUNICATION
Keep customers informed throughout the service journey.
REPEAT BUSINESS
Reconnect with customers for future service opportunities.
CONNECTED VISIBILITY
Bring customer activity into a centralized system.
Start With the System Your Business Needs.
Every business has different levels of sales and operational complexity. Choose the level of infrastructure that fits your current needs and scale from there.
All plans are month-to-month. No long-term contract.
FOUNDATION LOOP™
- Missed call follow-up (SMS + Email within 30 seconds)
- Automatic lead tracking & storage
- Contact management dashboard
- Lead dashboard
- Email & text automation
- Automatic review requests after jobs
REVENUE LOOP™
- Everything in Foundation, plus:
- 24/7 AI Phone Assistant
- Website Chatbot
- Appointment Reminders
- Custom Automation Workflows
- Lead Dashboard with ROI Tracking
- Google & Meta Paid Ads — CA$599 add-on
- Local SEO Optimization — CA$499 add-on
EMPIRE LOOP™
- Everything in Revenue, plus:
- Outbound AI Calls
- AI Phone + Chat with Live Transfer
- Enterprise-Level Local SEO
- System Integrations (QuickBooks, ERP, APIs)
- Dedicated Account Manager
- Monthly Strategy Reviews & Optimization
Questions Automotive Shops Ask.
Loop Takes Care of More of the Conversations Around Them.
Capture the enquiry. Respond faster. Book the appointment. Follow up on estimates. Keep customers informed. Bring customers back.